Hands on the pipes. Phone still answered.
You can't answer a call from under a sink. Kea picks up every time, takes the job details, books routine work into your calendar and passes the rest to you with everything you need to call back.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for plumbers
Everything a good receptionist does.
- Answers every call while you're on the tools, including after hours
- Takes the address, the problem and a callback number, every time
- Books routine jobs straight into Google Calendar
- Gives your standard prices for the jobs you've listed
- Greets returning customers by name
- Urgent jobs texted straight to your mobile (coming soon)
Example call
Hi, my hot water cylinder is leaking. Can someone come out?
Sorry to hear that. What's the address, and is it leaking right now?
14 Rata Street, Riccarton. Yeah, a steady drip.
Thanks. I've taken your details and noted it's leaking now. The team will call you straight back on this number.
The jobs you lose are the ones that ring while you're working.
A caller with a burst pipe rings the next plumber on Google if you don't pick up. Kea answers on the first ring, so the job stays yours.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between jobs.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Fergus, Tradify, ServiceM8 or Simpro? We'll look at connecting it on request.
Questions from plumbers
Can it tell an emergency from a routine job?
It asks what's wrong and notes it, so you'll see "leaking now" in the message. Automatic urgent texts to your mobile are coming soon.
Will it give quotes?
It gives the standard prices you've added for common jobs. Anything that needs a look is taken as a quote request for you to call back.
Does it work with Fergus, Tradify or ServiceM8?
Not yet. Today it books into Google Calendar. Tell us what you use and we'll look at building it.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
Also in trades
Never miss another call.
Hear Kea answer your own questions before it goes live.
Book a free consultation