How it works
One call, from ring to dashboard.
Here's exactly what happens when someone rings your business, what you see afterwards, and how Kea gets better every week.
1 · The call
Answered on the first ring.
Kea answers with your business name, in a natural voice. It understands Kiwi accents, checks your calendar while the caller is on the line, and only confirms once they've agreed to the details.
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Tavolo Trattoria
AI is handling this call live...
2 · Straight after
By the time they hang up, it's done.
01
The booking goes in your calendar
Straight into Google Calendar, checked against your hours and capacity so it never double-books.
02
The caller gets a text
A confirmation SMS with the date and time, so they don't ring back to check.
03
The call is saved
Transcript, recording and outcome (booked, answered, callback) land in your dashboard.
04
Anything it couldn't answer is flagged
Kea never makes things up. It takes the caller's details and saves the question for you.
3 · Your dashboard
Everything Kea did, in one place.
- ConversationsEvery call with the transcript and recording.
- BookingsEverything Kea booked, moved or cancelled.
- CustomersEveryone who has called, so returning customers are greeted by name.
- AI BrainQuestions Kea couldn't answer, and what it already knows. Edit it any time.
- AnalyticsCalls by day and hour, and how many turned into bookings.
Example dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Make it yours
Set up the way your business works.
No two businesses take calls the same way. We set Kea up around yours, and you can change it as you go.
You answer first
Your phone rings as normal. If you don't pick up after a few rings, Kea answers.
Kea answers everything
Every call goes straight to Kea, so nobody waits.
Only after hours
You take calls during the day and Kea covers nights and weekends.
Your own voice
With your permission we can clone your voice, so callers hear you.
Its voice and personality
Choose from a range of voices, then pick its name, how formal it is, and exactly how it greets callers.
Your rules
Hours, prices, services, how far ahead people can book, and what counts as urgent.
Getting started
We do the setup. You just test it.
- 1
Free consultation
We learn how your business takes calls: services, hours, prices, what counts as urgent.
- 2
We set Kea up
Your knowledge, booking rules and voice, built for you. You don't touch any settings.
- 3
You test it
Ring it and ask your own questions. We adjust until you're happy.
- 4
Forward your number
Keep your number. Forward calls to Kea all the time, when you're busy, or after hours.
See it with your own calls.
We'll set up a demo that answers as your business.
Book a free consultation