Kea Concepts

Built for your industry.

Every template comes with the right booking flow, the right questions, and the right voice. Then you make it yours.

Restaurants

01

Restaurants

Your AI handles the front of house while your team focuses on the food. Takes reservations, answers menu questions, and never puts a caller on hold.

  • Takes reservations with party size and dietary notes
  • Checks real-time capacity and suggests alternatives
  • Handles after-hours booking calls
  • Recognises returning customers

Example conversation

Caller
Hi, can I book a table for 4 this Saturday at 7?
AI Employee
Let me check that for you... Great news, we have availability at 7pm on Saturday for 4 guests. Can I get a name for the booking?
Caller
Thompson, please. Oh and one of us is gluten free.
AI Employee
Noted! I've added a gluten-free dietary note to your booking. See you Saturday!
Physiotherapy

02

Physiotherapy

Streamline patient bookings so practitioners can focus on treatment. Handles ACC enquiries, collects injury details, and manages multiple schedules.

  • Books assessments, follow-ups, and ACC consultations
  • Handles different appointment types automatically
  • Collects injury details and referral info
  • Manages cancellations and rescheduling

Example conversation

Caller
I need to book a physio appointment for my lower back
AI Employee
Of course. Is this your first visit with us, or a follow-up?
Caller
First time. My GP referred me.
AI Employee
I'll book you in for an initial assessment — that's 60 minutes. We have Thursday at 2pm or Friday at 10am. Which suits?
Dental Practices

03

Dental Practices

Keep your practice running smoothly. The AI triages emergency calls, schedules procedures, and handles patient intake without tying up the front desk.

  • Schedules check-ups, cleanings, and procedures
  • Triages emergency calls with appropriate urgency
  • Manages multiple dentist schedules
  • Sends reminders and handles confirmations

Example conversation

Caller
I've got a really sore tooth, can I get in today?
AI Employee
I'm sorry to hear that. Let me check our emergency slots... We have a 30-minute appointment at 2pm today with Dr. Chen. Shall I book that?
Caller
Yes please, that'd be great
AI Employee
All sorted. Dr. Chen at 2pm today. Can I get your name?
Salons

04

Salons

Never miss a booking. The AI handles appointments for specific stylists, manages service durations, and keeps your calendar full.

  • Books cuts, colours, and multi-service appointments
  • Handles stylist preferences and availability
  • Manages service durations and pricing
  • Handles cancellations and suggests rebooking

Example conversation

Caller
Can I book a cut and colour for next week?
AI Employee
Absolutely. Do you have a preferred stylist, or whoever's free first?
Caller
Sarah if she's free
AI Employee
Sarah has Tuesday at 11am or Wednesday at 2pm. A cut and colour takes about 2.5 hours. Which day suits?

Don't see your industry?

The AI adapts to any business that takes bookings by phone. Get in touch and we'll build it for you.