Coffee machine going. Phone answered.
Kea answers the "are you open?", "do you have gluten-free?" and "can I book for 10?" calls, and takes catering enquiries properly.
- Answers
- 24/7
- From
- $99/mo
- Set up
- Done for you
What Kea does for cafés
Everything a good receptionist does.
- Answers opening hours, menu and dietary questions
- Takes table bookings for groups
- Takes catering enquiries with all the details
- Greets regulars by name
- Sends a text confirmation after every booking
Example call
Are you open on Anzac Day?
We are, from 9am to 2pm.
Can I book a table for six at 10?
Yes, 10am for six. Can I get a name?
The phone always rings during the morning rush.
Kea answers so your team can keep the coffee coming.
Your dashboard
Every call, in one place.
See every call with a summary and the full transcript, every booking Kea made, and the callbacks waiting for you. Check it on your phone between bookings.
How the dashboard worksExample dashboard. Numbers are illustrative.
The Kea difference
Gets smarter with every call.
Kea doesn't stay as clever as the day you set it up. It learns your business as it goes.
- 1. A caller asks something newInstead of guessing, Kea saves the question to your AI Brain.
- 2. You answer it onceType the answer in your dashboard, from your phone, whenever suits you.
- 3. Kea knows it from the next callEvery answer you add makes it better. It also suggests answers from past calls for you to approve.
Works with Google Calendar today.
Use Square or Lightspeed? We'll look at connecting it on request.
Questions from cafés
Can it take takeaway orders?
Not yet. It answers questions and takes bookings. Phone orders aren't built.
What happens if it doesn't know an answer?
It never makes one up. It saves the question to your AI Brain and takes the caller's details. You answer it once in your dashboard, and Kea knows it from the next call.
Do I keep my phone number?
Yes. You forward calls to Kea: all the time, when you're busy, or after hours.
Does it understand Kiwi accents and slang?
Yes. "Sweet as", "yeah nah" and "chur" are all understood, and it always replies in clear, professional English.
How do I get started?
Book a free consultation. We set Kea up for your business and you hear it answer your own questions before it goes live.
Also in food & hospitality
Never miss another call.
Hear Kea answer your own questions before it goes live.
Book a free consultation